Introduction
Welcome to ShaadiAffair.com, India’s elite wedding vendor directory. By accessing and using this website, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our services.
1. Acceptance of Terms
By using ShaadiAffair.com, you agree to these Terms and Conditions, as well as any other policies that may be posted on the website. If you do not agree with these terms, you must discontinue using our website immediately.
2. Key Services
ShaadiAffair.com is an online portal that allows users to explore and book wedding vendors for their events. However, ShaadiAffair.com does not provide any direct services to users/customers. All services are provided solely by the wedding vendors listed on the platform, who are fully responsible for their services to the customer.
3. User Eligibility
This platform is intended for individuals or families planning weddings and seeking to book vendors. It is your responsibility to ensure that all communication and consultation with vendors are clear and complete to ensure a smooth booking process.
4. Payments and Billing
ShaadiAffair.com does not charge users for accessing or using the platform. It is a free service for those looking to browse or book wedding vendors.
Wedding vendors pay a listing fee to be featured on ShaadiAffair.com. This fee is non-refundable, as the listing remains active for multiple years regardless of individual bookings.
All payments between users and wedding vendors are handled independently of ShaadiAffair.com. We are not responsible for any financial transactions or disputes between users and vendors.
5. Privacy and Data Collection
We value your privacy and handle your personal information in accordance with industry standards. Personal data collected by ShaadiAffair.com will be used for the purpose of providing our services, improving our website, and facilitating communication between users and vendors. By using this site, you agree to our collection and use of your data as outlined in our Privacy Policy.
6. Intellectual Property
Wedding vendors retain ownership of the images and content they upload to the platform. ShaadiAffair.com does not claim ownership of this content.
Any disputes or claims regarding the misuse of vendor content (e.g., image conflicts or copyright infringements) will be investigated by our team when reported.
Users and vendors must ensure that they have proper rights to any content uploaded or shared through the platform.
7. ShaadiAffair Wedding Vendor Terms & Conditions
By using the ShaadiAffair portal and accepting our Terms and Conditions, you agree to adhere to the following guidelines and responsibilities as a wedding vendor:
Clear Communication with Clients
Vendors must ensure transparent and professional communication with clients throughout the booking process and service delivery.
Acknowledgment of Booking
Upon finalizing a booking with a client, vendors must provide a written acknowledgment confirming the booking details. This acknowledgment can be sent via email or WhatsApp, ensuring that the client has proof of the booking.
Essential Booking Details
Vendors must clearly provide clients with the following information:
Event Location
Date & Time of service
Booking Amount paid
Total Cost of the service
Booking Cancellation Policy
A tentative list of services to be provided on the booking date
Booking Confirmation & Documentation
Vendors should document all agreements with clients to avoid future disputes.
Adherence to Agreed Services
The vendor is responsible for delivering the promised services as per the agreed terms at the time of booking.
Cancellation & Refund Policy
Vendors must clearly outline their cancellation and refund policies to clients before confirming a booking.
Professional Conduct
Vendors must maintain ethical business practices, ensuring high-quality service and professional behavior at all times.
By continuing to use ShaadiAffair’s platform, you acknowledge and agree to comply with these terms. Failure to follow these guidelines may result in removal from our portal.
8. ShaadiAffair Wedding Client Terms & Conditions
By booking a wedding vendor through ShaadiAffair, you agree to the following guidelines to ensure a smooth and transparent experience:
Obtain a Booking Acknowledgment
Clients must request and secure a written booking acknowledgment from the vendor. This can be provided via email or WhatsApp to serve as proof of booking.
Ensure Essential Booking Details are Included
The acknowledgment must clearly state the following:
Event Date & Time
Venue/Location
Total Cost of Services
Booking Amount Paid
Remaining Payment (if any)
Refund & Cancellation Policy
List of Services to be Provided on the Booking Date
Clearly Define Service Requirements
Clients should communicate their specific requirements in writing to avoid misunderstandings on the event date.
Review Vendor Policies
Before finalizing the booking, clients must carefully review the vendor’s cancellation, refund, and service modification policies.
Maintain Communication with the Vendor
Clients should stay in touch with the vendor and confirm all arrangements before the event to ensure seamless execution.
Dispute Resolution Clause
In case of any discrepancies or disputes with vendors, clients should first attempt to resolve the issue directly with the vendor. If unresolved, they may report the matter to ShaadiAffair for guidance, though ShaadiAffair is not liable for vendor commitments.
Payment Best Practices
Clients should avoid making full payments upfront and ensure they receive a detailed invoice for all payments made.
Verification of Vendor Credentials
Clients are encouraged to verify the vendor’s credentials, reviews, and past work before finalizing their booking.
By proceeding with any booking through ShaadiAffair, you acknowledge and accept these terms. Failure to obtain a proper booking acknowledgment and confirm details may result in disputes, for which ShaadiAffair holds no liability.
9. Limitation of Liability
ShaadiAffair.com serves as a platform to connect clients with wedding vendors. We do not guarantee the quality, availability, or suitability of any vendor listed on our site. Users acknowledge that any reliance on vendor information or services is at their own risk. ShaadiAffair.com shall not be liable for any damages or losses resulting from interactions between users and vendors.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from or related to the use of this website shall be subject to the exclusive jurisdiction of the courts in [Your City], India.
11. Spam and Automated Systems (Bots)
ShaadiAffair.com is dedicated to maintaining an authentic and high-quality platform for wedding vendors and clients. To ensure a genuine experience, we strictly prohibit the following:
Automated Bots & Fake Engagement
The use of bots, automated systems, or scripts to generate fake views, clicks, messages, or engagement is strictly forbidden.
Vendors and users must not use automated tools to artificially inflate their profile rankings or interactions.
Bulk Messaging & Unsolicited Promotions
Vendors are not allowed to send mass, unsolicited messages or promotions to users.
Any spammy behavior, including repeatedly messaging users who have not shown interest, may lead to account suspension.
Manipulative SEO & Fake Listings
The creation of duplicate, misleading, or non-existent vendor profiles to manipulate search rankings or mislead clients is strictly prohibited.
Any attempt to game the system, including keyword stuffing or misleading descriptions, will result in profile removal.
Third-Party Software & Unauthorized Integrations
Vendors must not use unauthorized third-party software, scripts, or AI tools to interact with ShaadiAffair’s platform.
Any attempt to scrape, hack, or manipulate data from the website will result in legal action.
How We Enforce This:
ShaadiAffair regularly monitors vendor activity and user engagement. Any account found violating these policies may be suspended or permanently removed from the platform without prior notice.
12. Prohibited Conduct – Spam, Fake Profiles, and Abuse
To maintain a trusted and professional platform, ShaadiAffair strictly prohibits the following:
Fake Profiles & Misrepresentation
Vendors must provide accurate business details and service descriptions. Any false or misleading claims, fake reviews, or misrepresentation of services may lead to immediate removal from the platform.
Users and vendors must not impersonate another person or business.
Spam & Unsolicited Messages
Vendors and users must not send spam messages, bulk promotions, or advertisements to other users through the platform.
Sending excessive or irrelevant messages to potential clients that do not align with wedding services is strictly forbidden.
Fraudulent Activity & Scams
Vendors must not request upfront payments without providing clear booking acknowledgments.
Users must verify the vendor before making payments to avoid fraud.
Any attempt to scam or defraud clients/vendors will result in permanent banning from the platform.
Abusive or Inappropriate Behavior
Harassment, hate speech, threats, or inappropriate behavior towards clients, vendors, or ShaadiAffair staff will not be tolerated.
Vendors must conduct themselves professionally in all communications.
Unauthorized Use of Content
Vendors must not upload images, videos, or other content they do not have the rights to use.
Any complaints regarding unauthorized use of copyrighted material may result in removal.
13. Report Abuse & Violations
ShaadiAffair is committed to ensuring a safe and secure platform for both vendors and clients. If you come across suspicious activity, abuse, fake profiles, or misconduct, you can report it to us in the following ways:
Email: [email protected]
Phone/WhatsApp: +91-8750419820
Please include:
A detailed description of the issue.
Screenshots or other supporting evidence (if applicable).
Contact details for follow-up if necessary.
ShaadiAffair reserves the right to take action, including account suspension, profile removal, or legal action, depending on the severity of the violation.
14. Changes to Terms and Conditions
ShaadiAffair.com reserves the right to modify these Terms and Conditions at any time. Users are encouraged to review this page periodically for updates. Continued use of the website after any changes signifies acceptance of the new terms.
Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at:
- Email: [email protected]
- Phone: +91-8750419820
By using ShaadiAffair.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.