Terms and Conditions
Introduction
Welcome to Shaadiaffair.com, a premium wedding vendor directory. By accessing and using this website, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our services.
1. Acceptance of Terms
By using Shaadiaffair.com, you agree to these Terms and Conditions, as well as any other policies that may be posted on the website. If you do not agree with these terms, you must discontinue using our website immediately.
2. Key Services
Shaadiaffair.com is an online portal that allows users to explore and book wedding vendors for their events. However, Shaadiaffair.com does not provide any direct services to users/customers. All services are provided solely by the wedding vendors listed on the platform, who are fully responsible for their services to the customer.
3. User Eligibility
This platform is intended for individuals or families planning weddings and seeking to book vendors. It is your responsibility to ensure that all communication and consultation with vendors are clear and complete to ensure a smooth booking process.
4. Payments and Billing
- Shaadiaffair.com does not charge users for accessing or using the platform. It is a free service for those looking to browse or book wedding vendors.
- Wedding vendors pay a listing fee to be featured on Shaadiaffair.com. This fee is non-refundable, as the listing remains active for multiple years regardless of individual bookings.
- All payments between users and wedding vendors are handled independently of Shaadiaffair.com. We are not responsible for any financial transactions or disputes between users and vendors.
5. Privacy and Data Collection
We value your privacy and handle your personal information in accordance with industry standards. Personal data collected by Shaadiaffair.com will be used for the purpose of providing our services, improving our website, and facilitating communication between users and vendors. By using this site, you agree to our collection and use of your data as outlined in our Privacy Policy.
6. Intellectual Property
- Wedding vendors retain ownership of the images and content they upload to the platform. Shaadiaffair.com does not claim ownership of this content.
- Any disputes or claims regarding the misuse of vendor content (e.g., image conflicts or copyright infringements) will be investigated by our team when reported.
- Users and vendors must ensure that they have proper rights to any content uploaded or shared through the platform.
7. Liability and Disclaimers
Shaadiaffair.com is a directory platform and does not guarantee the availability, quality, or reliability of the services offered by wedding vendors listed on the site. The responsibility for any agreements, contracts, or bookings lies entirely between the user and the wedding vendor.
Shaadiaffair.com shall not be held liable for any direct or indirect damages arising from the use of our platform or the services provided by vendors.
Users are responsible for ensuring that all necessary agreements, requirements, and acknowledgments are confirmed directly with the wedding vendors before proceeding with any bookings.
8. Governing Law
These Terms and Conditions are governed by the laws of India. Any legal disputes arising from the use of this website shall be subject to the jurisdiction of the courts in India.
9. Changes to Terms
Shaadiaffair.com reserves the right to modify these Terms and Conditions at any time without prior notice. It is the user’s responsibility to regularly review these terms to stay informed of any updates or changes.
10. Spam and Automated Systems (Bots)
- No Spam: Users are prohibited from engaging in unsolicited communication, including sending spam, junk mail, or mass messaging through our platform.
- No Bots: The use of bots or automated scripts to access or manipulate data on Shaadiaffair.com is prohibited.
- Consequences: Violating these policies may result in the suspension or termination of your account.
11. Safe Vendor Booking and Proof of Agreement
To ensure a safe booking process:
- Clear Communication: Users must engage in clear communication with vendors about event details, including date and timings.
- Booking Confirmation: Users should request formal booking confirmation from the vendor (contract, invoice, or email).
- Vendor Responsibility: Vendors are responsible for honoring the services as outlined in their booking acknowledgment.
- Mutual Agreement: Users and vendors should reach a mutual understanding regarding the booking, including date, timings, and any cancellation policies.
12. Prohibited Conduct – Spam, Fake Profiles, and Abuse
- No Fake Profiles: Users must provide accurate information and refrain from creating fake profiles.
- No Harassment: Any harassment or abuse toward other users or vendors will not be tolerated.
- Consequences of Violations: Violations may result in account suspension and potential legal action.
13. Reporting Abuse
If you encounter any user or profile that appears to be spamming, fake, or abusive, we encourage you to report it to our support team immediately. We will investigate and resolve the issue promptly.
14. Bookings: Vendor and Customer Responsibilities
- Vendor Responsibility: Vendors are required to provide services as outlined in their booking acknowledgment, including agreed-upon dates, timings, and services.
- Customer Responsibility: Customers must obtain clear booking confirmation and ensure all details are recorded accurately.
- Booking Security: Both parties should finalize all terms at the time of booking and document any changes.
15. Dispute Resolution
In case of a dispute, the parties agree to first attempt an amicable resolution. If unresolved, disputes will be governed by Indian law and resolved under the jurisdiction of Indian courts.
16. Contact Information
For any questions or concerns about these Terms and Conditions, please contact us at [email protected].